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Creating products in harmony

Once we have the idea of a product type and the application, then the fun of exploration begins. An idea or concept only gets you so far. Now is the time to put in the real work.

Our development process

Experimentation – This is where we hit the books and study each one of the potential ingredients. We have an idea of the basic product but we need to know what we are trying to solve with it. Based on that information we need to research potential ingredients. The list may be very long at first but eventually it gets thinned down to a beneficial blend. Once the ingredients are selected then it's a matter of creating the right balance. Fine tuning to measure out what the optimal percentage of one ingredient over the other in the total formulation.

We also spend time researching and designing product packaging if the product we are creating is completely novel from anything we currently create.

Trials – Depending on the product being developed, there can be several revisions of testing. It starts with the internal team and a couple of extras that are close to Très Spa. Feedback is compiled and any new adjustments are made then a new version is sent out. Once it passes this level of test group, it then goes out to the larger Beta Test crew. Then the cycle repeats until we have a product that we can all be proud of.

Release – Once all testing is passed and all adjustments have been made to the formula, the packaging and labels come next.

Retirement – Once in a while we decide to retire a product or a variation. We may bring it back at a later day, but we feel it is important to clear out one thing before starting a new one.

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Inspiration

Our desire is to solve a need

Très Spa Organic Conditioning Shampoo Rosemary Tea Tree & a kiss of Mint Bar

Our usual inspiration for products comes from a need. For example, one summer was particularly hot and we thought it would be nice to feel a little cooler so we created our organic dusting powders. Or that time we went on the “No Poo” kick and decided to ditch the bottle shampoo. This is how our Hair Hydros got developed and then the subsequent organic conditioning shampoos. Sometimes it comes from our customer requests. We would have never done deodorant sticks unless our customers kept requesting it. But when we did create a stick, we made it a multipurpose stick suitable for runners. Our product ideas never come from following what others are doing. In fact, some things we intentionally stall at delivering because we don't want to be influenced by others.

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Our guiding ethos

Designing personal care products in harmony

Our products reflect our company guiding principals. Très Spa designs skin care products that are as close to nature as you can get. Modern science and technology has brought us many things. Some are life saving while others cause destruction. When selecting ingredients that go into our personal care line, we made a few important decisions long ago and we stand by them today;

  • Keep it real! Use only natural plant based oils that are organic whenever possible, botanicals, and food grade ingredients.
  • All ingredients are active – Each one of the ingredients has purpose and meaning, contributing to the complete formulation.We wont use cheap fillers to artificially bulk up our products. We also select ingredients for their nutritional density and their ability to “feed” the skin.
  • No imitation – We only use pure, unadulterated essential oils. We never use synthetic fragrances – ever. So if you want the banana berry pineapple scent, we suggest you buy the fruit.
  • Choose sustainable sources – We emphasize using ingredients that can be sustained both ecologically and economically, without causing devastation to any region or harm to any living habitat.
  • Be original – All of our designs or formulations come from a variety of inspirational sources. Our own desire and experience, customer responses and interactions, and nature around us to name a few. We will not reproduce or replicate someone else’s work. It’s just plain rude so please don’t ask.

With Très Spa you can be confident that what we use has been carefully selected with purpose. It is an old world wisdom we rely on. A wisdom of the ages in researching and applying natures finest gifts over centuries of time.

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Social reality & the media

The reality is…

We believe in saying it like it is. No hype or super inflated claims about the efficacy of our products and we work hard to not make medical claims. Although, we all know that plants are our first medicine. We are not medical practitioners and our products have never gone through drug testing. They aren't drugs, they are cosmetics according to the governing body, the FDA.

Contrary to what others may say, there are rules that govern personal care companies. Laws in place that are there to protect consumers. The oversight agency is the FDA. Just because they are strapped and lack the level of bureaucracy does not mean we, as creators of skin care, should wantonly ignore the law.

Who said that?

Our product reviews are real, from real customers not purchased or paid for. It's true, some companies actually pay for people to write reviews. That is why there aren't hundreds of reviews for each item on our website or our Amazon store. We do offer rewards points to help encourage people to share their experience and we have gotten social snaps with quotes and we continue to encourage review writing. The social snaps are lots of fun too!

We are a small company with over a decade of very happy and satisfied customers. In fact, many have been with us from the very beginning. So our written reviews may be a bit thin but they are genuine and heart felt.

We've asked people what their thoughts are on written reviews and how it influences their decision. Most say they read them and they do have a large influence on their purchase decision. The next question we always ask is how many reviews do they write. Over 95% of the people we ask do not take the time to write reviews. Hmmm…..

Media, Social and otherwise

You can't be in business these days without having a social media channel or two. We use social media as a way to send you information about what is happening with Très Spa, share our thoughts and ideas, or just send messages of encouragement. We aren't a hard sale or hype kind of company so sending out “Must Buy” “Hot Deals” and “Act Now” pitches don't sit well with us. So we don't do it. Plus, our products are already super reasonable so there really is no reason to mark it down on a super discount. You also wont find us sponsoring adds very often because our marketing budget is about the size you would have for a kids lemonade stand. Once in a while we may see an add but we would rather spend our money on really high quality raw ingredients.

We are not the most active socialites but we try. We are on several social channels (some more frequent than others): Facebook, Twitter, Instagram, Pinterest, and YouTube so far.

If you are trying to reach us, the best way to do that is still through eMail or phone. We try to respond to emails within 12 hours so if you don't hear back, then your message may not have been received. If you phone and we don't answer, please leave a message and someone will return your call within 24 hours.

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Vegan

Vegan friendly

We are a committed vegan company. While we did not start out that way, it has become a very important part of our identity. For us, achieving the vegan status was a pretty big deal. We wanted to go beyond the ability to say cruelty free. We wanted to do better. There are tons of cruelty free companies that still use animal by products in their formulations. I know that sounds odd but the term cruelty free covers animal testing but not exploitation. So you can see that it is one thing to say you are cruelty free, but quiet a different level to step up to be a vegan company.

In the beginning we did use a bit of organic milk in the milk bath and we did use a bit of honey in one or two products. This is fine for a cruelty free company but not for vegans. That was all we used so it was really easy for us to make a couple of simple modifications to our formulas and move over to be fully vegan compliant. Once we understood, we converted to vegan after our second year in business, over a decade ago.

You cannot be truly Vegan Friendly and exploit or harm animals as well as insects. Just like cows do not produce milk for humans, Silk worms do not “clock-in” to a job where they voluntarily go make silk threads for humans. Squashing beetles for color to dye products is pretty obvious, but what about honey? Well…as it turns out bees make honey for other bees. Not for you or me. Read more here Vegan Society

In fact, we go one step further with our vegan practice and insist that ingredients be in harmony with nature. So beyond the required preservatives, you will not find any synthesized or artificially manufactured fragrances or additives of any kind in our finished products. This makes all of the Très Spa products in perfect harmony with nature. You never need to worry about our products polluting or destroying eco-systems. From nature back to nature.